Here's an interesting website about Affect Control Theory, a field of study that attempts to understand how peoples' emotions shape their interactions, and how people shape their emotions to fit into their perceived roles.
Affect Control Theory proposes that:
- Individuals conduct themselves so as to generate feelings appropriate to the situation.
- Individuals who can't maintain appropriate feelings through actions change their views of the situation.
- Individuals' emotions signal the relationship between their experiences and their definitions of situations.
Here's a subpage with some interactive tools you can use to test ACT scenarios with various actors. This is new to me, but interesting enough to explore. Make sure you read some of the introduction information or you'll have a hard time figuring out what is going on.