A few days ago I ordered a Casio EX-Z750 from http://www.oneclickdigital.com for an excellent price, about 25% cheaper than any competitor, and then I got an email saying that they had to confirm my order over the phone. Ok, credit card fraud is rampant, so why not? I call and the salesman tries to sell me all sorts of expensive peripherals for the camera, which I decline. He gets upset but eventually I tell him that I don't want to buy anything else until I try out the camera, and he gives up.
Today then I called to see if my order has shipped yet, and the guy on the phone says it should go out today. Shortly thereafter I get an email from http://www.oneclickdigital.com saying that my order has been cancelled. Hmmm... could it be because I didn't want to buy their peripherals and they didn't feel like losing money on the sale with their ridiculously low price? Whatever. Screw them.
There are tons of sites out there that do that. I'm sorry to hear you fell for one. Did they actually charge your credit card?
There really is a large group of online stores that depend upon this technique to make money! They pull you in with the super low price, tell you that you need to confirm information over phone (sometimes it starts with a fax), and then harass you until you buy tons of other junk. And the super-cheap price on their site is usually just for the camera body, not including the battery or cables or memory or manuals or any of the stuff you usually get. Some of these stores can sell you just the camera body, but some cannot and those just cancel your order when you refuse to pay a high price for stuff that should have been in the box to begin with. (When buying a camera online, always make sure the webpage says something like "Included with the camera: Battery, charger, USB cable...")
Here are some more horror stories. The first one is especially good reading.
http://thomashawk.com/2005/11/priceritephoto-abusive-bait-and-switch.html
http://www.fencecheck.com/forums/index.php/topic,5103.0.html
http://www.resellerratings.com/seller1759-p1-s2-d1.html#reviews
http://www.resellerratings.com/seller1988-p1-s2-d1.html#reviews
http://www.resellerratings.com/seller7041-p1-s2-d1.html#reviews
http://www.resellerratings.com/seller9946-p1-s2-d1.html#reviews
Bernardo
I was doing some research last month with an eye towards buying a digicam, and heard about this kind of thing.
http://www.oneclickdigital.com is a scam ::
I 100% agree, I ordered a Panasonic Lumix camera and they sent me an email immediately about the order confirmation and aksed me to call a number, when I called them they said my order was canclled and they just jung up the phone. When I asked for further information he was using an abusive language.
Is there anything I can do to prevent others from experiencing a same.
Thanks
J
The whole bait & switch thing happened to me, exactly as above. Steer clear of them.
I placed two orders for extremely low priced awesome digital camera's on www.oneclickdigital.com and experienced the same thing.
This is absolutely ridiculous. I am going to report this to BBB. I kept calling them and being on hold with a background radio. Random people used to pick up the phone and answer. Within half a second, they again put you on hold. They even hung up on me while I was on hold.
Then they said I was being phone-taped and I am in trouble. I started to worry and called the credit card company right away and had them make a note of this transaction. These people must be taught a lesson and deserve punishment.
I wish I don't get into identity theft or anything else after giving them my credit card details, phone numbers and home address...
My wife just had the exact same experience with oneclickdigital. She found a "great" deal on a Canon SD500 and ordered it. They phoned her and wanted to add a battery for $90!! And when she refused he said "ok I'm cancelling the order...there it's cancelled" and hung up on her.
oneclickdigital.com is an utter waste of time...
The support center guys are a bunch of bastards who are not worth working in a brothel....
they just dunno how to speak....
I assume they just are interested in your credit card number thats it....
They just hang-up on you saying order cancelled...
the next time i call them i get the 2 sec reply out of stock order cancelled...hangup....
believe me if its a out of the blues sale on this site its a mockery.......
I wish I had read the postings found here regarding oneclickdigital. They advertise the lowest prices for cameras on the internet. When you order you get an email telling you that you are required to phone to confirm the order. When you call they try to upsell you expensive accessories. When you tell them all you want is the camera you get an email telling you the camera you ordered is out of stock and it will be several weeks before it will be back instock. Of course, this is a classic bate and switch. Anyone know of a way to get this outfit charged with running a fraud scheme?
Jeez,
Did the same thing. Ordered from those morons. Got the same hang up the phone deal on me. I call my credit card company and got me a new credit card number so that I don't have to worry about them using my infos.
What a bunch of RedNecks with nothing to do.
I have also had a VERY BAD experince with this company. I ordered a teleconversion lens from them at what I thought was a great price. They sent a defective lens and when I mailed it back they promised to replace it. I was lied to hung up on put on hold and given alot of false promises.I have also been given fake addresses when I asked for the district office. This has been going on since April of this year. I filed a complaint with the BBB in NJ using the address they gave me for the so called district office. Imagine that they didn't exsist. I have now filed with the Brooklyn,NY BBB hopefully it will work this time. I am out $505.00